All options come with order tracking included free.
Orders under $100
- Standard (2-5 days+*) : $12.95
- Express Post ** : $19.95
Orders over $100
- Standard (2-5 days+*) : FREE!
* 2-5 business days or more for regional areas
** usually 1-2 business days for major metro areas but may take up to 5 business days for non-metro WA & NT
In the Melbourne metro area and surrounding suburbs?
You are welcome to use our Free Click & Collect service*
* click here for important info before placing your order
We welcome orders from all over the world! Click here for more info on international orders.
📦 Ordering from the U.S.?
Thank you for visiting LUPICIA Melbourne.
Please note that we no longer accept online orders from the United States.
We kindly ask U.S. customers to use our Lupicia Hawaii Online Store
🌺 LUPICIA HAWAII - LUPICIA HAWAII ONLINE Store
If you can't find what you're looking for, you can also order from our Japan website, which ships to the U.S.:
🌐 【LUPICIA】Global Shipping Guidance | LUPICIA ONLINE STORE - 世界のお茶専門店 ルピシア ～紅茶・緑茶・烏龍茶・ハーブ～
Due to our company policy, we are unable to accept returns.
We are however happy to exchange products within 2 weeks of purchase, upon presentation of the returned product and receipt, and provided that the seal has not been opened*. It is your responsibility to cover postage charges for returning and re-sending the item(s) for exchange.
* with the exception of spoiled products.
