Delivery Options & Times

Recommended Dates for Best Chance of Pre-Christmas Delivery

Please note: The dates below are recommended cut-offs for placing Christmas gift orders. While we will do our very best, delivery by Christmas cannot be guaranteed for orders placed after these dates.


Sending Within Australia

  • Standard Delivery: 14 December
  • Express Delivery: 16 December

Melbourne Local

  • Click & Collect: Order right up until 24 December

International Shipping

  • International Orders: We'd be happy to receive your order, but we can no longer guarantee on-time Christmas delivery.

Order Delivery Pricing

All options come with order tracking included free.

Orders under $100

- Standard (2-5 days+*) : $12.95
- Express Post ** : $19.95

Orders over $100

- Standard (2-5 days+*) : FREE!

* 2-5 business days or more for regional areas

** usually 1-2 business days for major metro areas but may take up to 5 business days for non-metro WA & NT

Local Customers in Melbourne

In the Melbourne metro area and surrounding suburbs?

You are welcome to use our Free Click & Collect service*

* click here for important info before placing your order

International Orders

We welcome orders from all over the world! Click here for more info on international orders.

📦 Ordering from the U.S.?

Thank you for visiting LUPICIA Melbourne.

Please note that we no longer accept online orders from the United States.

We kindly ask U.S. customers to use our Lupicia Hawaii Online Store

🌺 LUPICIA HAWAII - LUPICIA HAWAII ONLINE Store


If you can't find what you're looking for, you can also order from our Japan website, which ships to the U.S.:

🌐 【LUPICIA】Global Shipping Guidance | LUPICIA ONLINE STORE - 世界のお茶専門店 ルピシア ~紅茶・緑茶・烏龍茶・ハーブ~


Returns

Due to our company policy, we are unable to accept returns.

We are however happy to exchange products within 2 weeks of purchase, upon presentation of the returned product and receipt, and provided that the seal has not been opened*. It is your responsibility to cover postage charges for returning and re-sending the item(s) for exchange.

* with the exception of spoiled products.